Working with you to build a better business

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We help you to significantly improve product quality and reliability by making simple changes to the design or the way the product is manufactured or tested.

Defective products damage your reputation, reduce future sales and have an immediate and significant impact on margins.

We work with you to increase product quality and improve reliability, reduce warranty cost, improve customer satisfaction, which in turn will improve profits and gain competitive advantage for your company.

Improving product quality

We use a range of cost-effective techniques for quality improvement, including

• Improving the products’ Design For Manufacture and Design For Test
• Eliminating opportunities for error in the way the products are manufactured and tested; this can include using Process Failure Mode and Effects Analysis (PFMEA)
• Improving inspection
• Corrective Action and Preventive Action processes and tools
• Root cause analysis, looking for the real cause of defects or failures, not the symptomatic cause
• Stress screening techniques (see below) to minimise units that arrive at the customer in a faulty state.

Improving reliability

We have used reliability enhancement techniques such as Highly Accelerated Life Testing and Highly Accelerated Stress Screening (HALT and HASS) for many years, working with leading providers of environmental stress chambers.

We also undertake other types of stress screening, including bump, vibration and drop testing, and we undertake ‘Design For Reliability’ assessment and Failure Mode and Effects Analysis (FMEA).

We can show how proven improvements have been made, both in long-term reliability and to reduce out-of-box defects, through the use of these techniques.

ask us how you can improve your quality and reliability »

Working with you to build a better business.

Product quality and reliability

 Further information

Case study – improving product reliability by using ‘HALT’. more »

Case study – improving quality and reducing build defects. more »